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Security, permissions & audit

Right info, right people, and a record of everything

Access roles give each person exactly the view they need and nothing they should not, while a complete audit trail records who changed what and when. Add two-step sign-in for extra protection, run multiple venues under one secure, tenant-isolated account, and download a full backup of your data whenever you like.

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Included in
Free Starter Professional Business Enterprise
Core feature, free on every plan · advanced options on higher tiers
app.sonicems.com
The access control editor showing granular per-role permissions
The difference

From scattered and stressful to joined-up and calm

Without a system like this

  • Everyone can see and change everything
  • No way to know who altered a booking, or when
  • Sensitive pay or client data in the wrong hands

With Sonic EMS

  • Fine-grained, per-role access control
  • A permanent audit trail of every change
  • Two-step sign-in and strict tenant isolation
What you get

Built to do the job properly

Access roles

Roles you define, with per-capability permissions across the whole system.

Full audit trail

Every create, edit and delete recorded - who, what and when.

Two-step sign-in

Optional authenticator-app verification, enforceable per company.

Multi-company

Run several venues under one login, each fully isolated.

Security & Audit

Permissions as fine as you need

Control what each person can see and do down to the capability, with view-only and full-access levels. Build access roles such as Technician, Front of House Manager or Read Only, give each person a role, and change a role once to update everyone who holds it. Folder-level permissions keep sensitive files private.

  • View-only vs full-access, per capability
  • Access roles that set up new starters in seconds
  • One-off exceptions and folder-level file permissions
app.sonicems.com
Access Roles - Technician, Front of House Manager and Read Only

Change a role once, and everyone holding it is updated.

Security & Audit

A complete, permanent record

Sonic EMS writes an audit record for every change to your data, so you can always answer who did what and when. Combined with two-step sign-in and strict tenant isolation, your operation stays accountable and secure.

  • Audit trail on events, files and more
  • Two-step (authenticator app) sign-in
  • Strict per-company data isolation
app.sonicems.com
An audit log listing changes with user and timestamp

Nothing gets lost, nothing gets overwritten by accident.

Security & Audit

Your data stays yours

Download a complete backup at any time - every table as JSON and as a CSV you can open in Excel, plus your uploaded files - and restore from it if you ever need to. Unattended sessions lock themselves behind a password without losing unsaved work, and if you ever leave, closure has a 30-day grace period before anything is deleted.

  • Full backups and exports, with restore
  • Inactivity lock that keeps unsaved input
  • Every backup and restore recorded in the audit log
app.sonicems.com
The Backups & Export page listing what a backup contains

Take your data with you, any time.

Works well with

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Control and accountability, built in

Give every role the right access - and keep a record of everything.

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